Everything to Know About Employee Surveys

Employee surveys are one of the best ways to gain valuable insights into the workplace and how employees feel about their jobs.

By collecting data from a cross-section of staff, employers can identify areas that need improvement or recognize successes that should be celebrated.

Employee surveys provide an opportunity for both sides to communicate openly and honestly, allowing employers to make informed decisions when it comes to creating a better work environment.

Through employee surveys, organizations can measure job satisfaction levels, gauge morale, get feedback on management practices, assess communication effectiveness, and more.

With this information in hand, employers can shape policies and procedures in order to cultivate an engaged workforce that is motivated and productive.

Understanding Employee Surveys

Employee surveys are a great tool to measure employee satisfaction and engagement. They provide valuable feedback that can help companies make decisions about their workplace culture, policies and procedures.

Surveys also give employees the chance to voice their opinions and share their experiences with the company in an anonymous way.

Benefits of Employee Surveys

The benefits of employee surveys are numerous. They can be used to identify areas of improvement and help companies develop better working environments.

Companies that use employee surveys can also get feedback on their products and services, helping them make important decisions about the future direction of their business.

Employee Surveys Can Help Reduce Turnover

Employee surveys can help reduce turnover by giving employers insight into why employees may be leaving.

Surveys can reveal areas of dissatisfaction and help employers take the necessary steps to make improvements that will keep employees engaged and productive.

Employee Surveys Can Help Improve Employee Retention

By understanding what makes their employees happy, companies can create programs and policies that improve employee retention.

Knowing which benefits or perks are most important to your employees can give you an edge in the competition for talent.

Furthermore, employee surveys can help identify problems with team dynamics or individual relationships that may be causing friction between employees.

Employee Surveys Can Help Increase Employee Engagement

Employee engagement is an important factor in achieving success, and employee surveys are a great way to measure it.

By understanding what motivates your employees, you can create a work environment that encourages them to be engaged and productive.

Additionally, surveys can reveal areas where improvements may need to be made in order for employees to feel more connected to their work.

Employee Surveys Can Help Create Better Communication

Companies use employee surveys to create better communication between themselves and their employees. This allows employers to get feedback on company policies, processes and culture.

Surveys can also be used to gauge employees’ understanding of company goals and objectives.

By implementing changes based on employee feedback, companies can create an environment where everyone feels heard and valued.

Types of Employee Surveys

There are many different types of employee surveys, including satisfaction surveys, engagement surveys and feedback surveys.

Each type of survey has its own purpose and can provide valuable insight into the overall morale and performance of a company’s employees.

Performance Survey

Performance surveys allow employers to assess the performance of individual employees and teams.

These surveys provide information on job satisfaction, job performance, engagement levels and the effectiveness of team collaboration.

They can also help identify areas in need of improvement or opportunities for development.

Culture Survey

Culture surveys measure how well a company’s culture is working for its employees by assessing organizational values, work/life balance, job satisfaction and engagement.

A culture survey can help companies identify areas where they need to make changes in order to create a more positive work environment.

Engagement Survey

Engagement surveys measure the level of employee engagement and provide feedback on how well employees understand company goals and objectives.

These surveys can help employers understand what motivates their employees and give them the insight they need to create a more engaging work environment.

Employee Satisfaction Survey

Employee satisfaction surveys offer valuable insight into the overall morale and well-being of a company’s workforce.

They provide feedback on how employees feel about their job, their colleagues, their manager and the company as a whole.

By understanding employee sentiment, employers can make necessary changes to improve workplace conditions.

Annual Reviews

Annual reviews are an important part of any employee survey process.

They provide information on individual performance, how employees have progressed over the course of the year and where they can improve.

This helps employers track progress and set goals for improvement in the future.

Onboarding Survey

Onboarding surveys are used to measure the success of an organization’s onboarding process.

These surveys provide feedback on how well new employees have been integrated into the workplace and whether they feel comfortable in their new role.

Onboarding surveys also help employers identify areas where improvement may be necessary for future hires.

Offboarding/Exit Surveys

Offboarding or exit surveys are conducted when an employee leaves the company.

These surveys provide valuable insight into why employees may be leaving and can help employers identify issues that should be addressed to improve employee retention.

Steps for Running Employee Surveys

In order for employee surveys to be successful, companies should aim to understand the different types of employee surveys available, as well as the steps needed to run them effectively.

In this section, we will discuss the various types of employee surveys available, the benefits they offer and how to run them successfully.

1. Establish the Objectives of the Survey

Before beginning the survey, you’ll want to establish the objectives that will be achieved by conducting the survey.

This could include understanding employee sentiment on certain topics or measuring the effectiveness of a particular program or process.

2. Determine Who Will Participate in the Survey

Always try to determine who should participate in the survey and whether they should be anonymous or not.

Depending on the survey and its objectives, it may be necessary to include a wide range of participants in order to get the most accurate results.

3. Decide on the Methodology

Once the objectives of the survey and who will participate have been established, take time to decide on the methodology.

This includes deciding whether the survey should be sent via email or paper, how long it should take and what type of questions should be included.

4. Develop Survey Questions

Once you have established who will participate in the survey, you can begin developing questions that are tailored toward achieving specific objectives.

Companies will want to make sure questions are clear and unbiased in order to produce reliable results.

5. Collect and Analyze Data

Once the survey is completed, it’s important to collect and analyze the data in order to determine useful insights. This involves looking at the responses from each participant, as well as trends across different groups of participants.

6. Stress the Importance of Participation

Always make sure to let employees know that their participation is valued and appreciated. This can be done by providing clear incentives for participating in the survey, such as access to exclusive rewards or discounts.

7. Create Actionable Insights

The final step is to create actionable insights from the survey data.

This requires looking at the results from each individual question, as well as any trends across participant groups, in order to formulate strategies for improvement.

With these actionable insights, employers can make necessary changes that will improve employee morale and engagement.

printed survey boxes with yes and no beside them (employee surveys)

The Importance of Employee Survey Questions

Employee surveys are a key tool in helping employers to better understand their workforce and identify areas of improvement.

As such, make sure survey questions are carefully crafted in order to ensure that the results accurately reflect employee sentiment and provide actionable insights.

The right survey questions should be designed to elicit honest feedback from employees, while avoiding bias and leading questions.

Survey questions should be clearly worded in order to reduce the risk of misinterpretation and ensure a consistent response from all participants.

By taking the time to develop effective survey questions, employers can gain valuable insights into their employees’ needs and expectations, as well as areas where improvement is necessary.

This will enable them to create a positive work environment that is engaging and motivating for their employees.

Here are some example questions that can be included in an employee survey:

  • What do you think of the company’s values and culture?
  • How would you rate your satisfaction with your job?
  • Do you feel like there are enough opportunities for development within the organization?
  • How well do you feel supported by management/supervisors?
  • Do you feel like your contributions are valued and appreciated?
  • Are there any benefits that you would like to see added or improved?
  • Do you have any suggestions for improving the work environment or team collaboration?

However, the right questions will depend on the survey type, survey goals, and individual company communication.

It’s crucial when designing a survey to be as individualistic as possible, even if going through a general survey platform or using a base-model survey.

Additional reading: Close-ended vs. Open-ended Questions: Everything You Need to Know

Tips for Implementing Employee Survey Feedback

Once the survey data has been collected and analyzed, always take action on the feedback. Here are some tips for implementing employee survey feedback effectively:

  • Listen to employees – Always begin with listening to what employees are saying. This requires understanding their needs and concerns in order to develop solutions that will address them.
  • Communicate results – After analyzing employee survey results, aim to communicate the results with employees and discuss how their feedback will be used to make improvements.
  • Provide Feedback – Once the survey results have been analyzed, provide feedback on the insights obtained. Any feedback flow allows employees to understand how their opinions have been taken into account and helps them feel valued.
  • Take action – Once the results from employee surveys are known, take action on the feedback and implement necessary changes. This could involve introducing new policies or initiatives that address any areas of concern identified in the survey.
  • Monitor progress Once the changes have been implemented, it’s important to monitor their progress and adjust as needed. Properly monitoring progress will ensure that any issues identified in the survey are being addressed and that employees can see the results of their feedback.


Employee surveys are a valuable tool for measuring employee sentiment and understanding their needs. They provide feedback on areas such as job satisfaction, engagement, work/life balance and more.

By conducting employee surveys regularly, employers can identify areas that need improvement and create actionable insights to ensure the best possible working environment for their employees.

In addition, implementing feedback from employee surveys in a timely manner can help employers build trust with their workforce and foster an environment of open communication and collaboration.

Need to run an online survey? Try our free online survey builder and start collecting insights today!


Q: How often should employee surveys be conducted?

A: It’s recommended to conduct employee surveys on a regular basis, ideally at least once a year. Surveys can also be conducted more frequently in order to track any changes or improvements that have been made.

Q: Who should participate in an employee survey?

A: The participants in an employee survey should be chosen depending on the objectives of the survey. Ideally, surveys should include a wide range of employees from different departments and levels within the organization.

Q: What types of employee surveys are available?

A: There are many types of employee surveys that can be used to measure employee sentiment such as annual reviews, onboarding surveys, exit surveys, culture surveys and engagement surveys. Choosing the best type of survey for a particular purpose will depend on the objectives of the survey and the type of feedback that is desired.

Q: How can employee survey results be used?

A: Employee survey results can be used to identify areas where improvement may be necessary and create actionable insights that can be used to create a better working environment. The insights can also be used to inform decisions on topics such as hiring, training and development, employee engagement and retention.